Sales Support Representative

Sales Support Representative
Assist the sales team with day-to-day administrative tasks, including managing schedules, preparing reports, and maintaining accurate records.
Job Description:
The Sales Support Representative provides administrative and operational assistance to the sales department to ensure the smooth processing of sales activities. This position plays a key role in processing payments, invoices, and title and tag documents for purchases, as well as supporting marketing initiatives. The ideal candidate will have strong organizational skills, attention to detail, and a customer-focused attitude to support the overall sales process.
Key Responsibilities:
Administrative Support:
Assist the sales team with day-to-day administrative tasks, including managing schedules, preparing reports, and maintaining accurate records.
Prepare and process sales quotes, proposals, and contracts.
Customer Service:
Act as a liaison for customer inquiries related to sales, payments, and documentation.
Provide excellent customer service to ensure a positive customer experience.
Title and Tag Documentation:
Coordinate and process title and tag applications for customer purchases.
Ensure compliance with state and federal regulations regarding vehicle documentation.
Warranty Registration:
- Handle warranty registrations for sold products, ensuring timely and accurate submission.
Marketing Support:
Assist with creating and distributing marketing materials and managing promotional campaigns.
Update social media accounts and the company website with relevant content.
Payment and Invoice Processing:
Accurately process payments and deposits for customer purchases.
Generate and send invoices to customers, ensuring accuracy and timeliness.
Other Duties:
Collaborate with other departments to ensure seamless operations.
Perform additional tasks as assigned by the Sales Manager.
Education and Experience:
- High school diploma or equivalent; associate degree in business or a related field preferred.
- 2+ years of experience in administrative support, sales support, or a related role.
Skills and Competencies:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with CRM software is a plus.
- Exceptional organizational skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Requirements:
- Must possess reliable transportation.
- Adaptability to changing work conditions.
- Be coachable and willing to learn all operating procedures.
- Have a friendly attitude towards customers and coworkers.
- Excellent communication, interpersonal and diagnostic skills.
What We Offer:
Competitive salary based on experience.
Comprehensive benefits package, including health insurance, 401(k) with a 3% non-contributory contribution, and paid time off.
Opportunities for professional growth and advancement.
A supportive and collaborative team environment.
Images

Additional Info
Job Type : Full-Time
Education Level : High School
Experience Level : Entry Level
Job Function : Administrative
Resume : angela@qepusa.com